Help & FAQ Center

Everything you need to know about partnering with Lasem Group.

🛠️ Home & Office Renovations

Do you handle all the artisan trades themselves? Yes. We provide Total Site Control, meaning we manage the plumbers, electricians, tilers, and painters. You deal with one project manager, not ten different contractors.

Are your electrical and solar installations certified? Absolutely. All electrical and solar work is performed by qualified technicians, and we issue a Certificate of Compliance (CoC) upon completion, which is essential for your insurance and property value.

How do you handle “unforeseen” costs in renovations? Our quotes include a detailed scope of work. If we encounter structural issues (like hidden damp or faulty wiring) once we start, we issue a Variation Order (VO) for your approval before any additional costs are incurred.


🤝 Recruitment & HR

What is the “90-Day Aftercare” period? We don’t just “place and forget.” For the first three months, we conduct structured check-ins with both the employer and the new hire to ensure the Success Profile is being met and to resolve any early culture-fit friction.

Can you help with CCMA cases or disciplinary hearings? Yes. Our HR division specializes in Labor Conflict Resolution. We can chair disciplinary hearings or represent your business interests to ensure you remain compliant with the Labour Relations Act.


💻 Office Technology

Are your products “grey imports”? No. Lasem Group is a licensed South African reseller. All our hardware is sourced directly from official local distributors for Dell, HP, Lenovo, Amplify & Volcano, etc, ensuring you have a full valid local warranty.

What does “Supply & Fit” actually include? It means we don’t just drop a box at your door. We unbox, set up the OS, connect the device to your secure office Wi-Fi, configure your professional email, and ensure your peripherals (printers/monitors) are working perfectly.


🇿🇦 Business Registration & Compliance

How long does a “Tender-Ready” setup take? Standard CIPC registration usually takes 3–5 business days. However, obtaining a Letter of Good Standing or COIDA registration can take longer depending on government processing times. We handle the follow-ups so you don’t have to.

Can you help me if my company is already registered but non-compliant? Yes. We offer “Cleanup” services for annual returns, B-BBEE affidavit renewals, and Tax Clearance status restores.


💳 General & Billing

What are your payment terms?

  • Renovations/Tech: 50% deposit to secure materials/hardware, with the balance due on completion.
  • Compliance Packages: Upfront payment is required as these involve immediate government filing fees.
  • Recruitment: Fees are typically success-based and invoiced on the candidate’s start date. Placement fees are discussed and agreed upon with clients as per initial meeting.

Where are you located? While our head office is in South Africa, our Recruitment and Compliance services are available nationwide. For Renovations and Onsite Tech Support, we currently service [All Provinces, e.g., Gauteng and Western Cape, KZN, Eastern Cape,].